Return Policy

  • Send an email

    To returns@n-2water.com (subject line: RMA) to obtain a Return Authorization Number within 30 days of the invoice generated date. 

  • Package and Ship

    Place the products inside a shipping envelope and mail it to the following address: N-2 Water, 117 S. Cook St #164, Barrington, IL 60010. Return shipping will not be refunded.

  • Return Authorization Number

    Write the Return Authorization Number clearly and visibly on the outside of your returned package. Returns that do not have a RMA written on the outside of the package will not be opened and will be returned to sender (at sender’s expense).

  • Refund

    Purchases that meet the above return policy guidelines will be refunded back to the original method of payment. 

  • Return Denial

    Purchases received outside of the Return Policy Guidelines will not be mailed back and will not be refunded.